Author: Andrew Young

I have an expensive HTC Thunderbolt Smartphone from Verizon. The phone is great outside of the fact that it comes with a battery that dies within 3 hours when not connected to a power source, but that is another subject. I visited by local Verizon store once I noticed that, after about 5 months, I had only once had access to a 4G network — and that was in Philadelphia. They advised that north of a City here in New Jersey called Perth Amboy, everything is 4G and that it is coming this way “soon”.

So there I am at Newark Airport (yes, north of Perth Amboy) and I still only have a 3G connection. My Verizon representative would likely have told me to “reboot”.

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Core and More Technologies is excited to join AtHoc, Inc. in announcing the release of their new Customer Portal. The Customer Portal is designed to strengthen AtHoc’s world-class customer service offering, boost support services for their growing global customer base, enable a single point of accountability and lower total cost of ownership!

When San Mateo, CA. based AtHoc, Inc. needed to offer its customers a secure, single point of access for training, support materials and general product collateral — they turned to their trusted provider of internet marketing and overall web development services; Core and More Technologies.

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New Jersey Associates of Family Law ArbitrationNew Jersey Associates of Family Law Arbitration (NJAFLA )today announced that they have selected Core and More Technologies to build their new online web portal! Based in Monmouth County, NJ, NJAFLA is comprised of legal, financial and psychology experts whose services stand to revolutionize specific processes within the NJ State Court System.

New Jersey Associates of Family Law Arbitration Chooses Core and More Technologies to Revise End-to-End Web Presence

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Granular – a buzzword – yes, perhaps. But it is a favorite word of mine nonetheless. Picture the pile of sawdust swept into the corner where a stack of 2×4’s have just been cut. Take each individual piece of that sawdust and spread it out on a table. Examine one piece at a time and identify characteristics that differentiate that one from the others. Repeat the process for all. Why would anyone ever want to do this? Well, they wouldn’t. It is about as exciting and productive as watching grass grow. But when it comes to traffic to your website and the measurement of your SEO efforts – you MUST demand this level of granularity out of your vendor. As a matter of fact, it should not be a demand, it should be part of the reports being supplied to you on a monthly — if not on a bi-weekly basis.

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For all those leveraging Google Analytics to measure their results and who use advanced segments to differentiate their paid, non-paid, direct and referral traffic — you may have experienced a minor heart attack when it appeared that you had a significantly lower amount of traffic then expected. You probably noticed a message in a small yellow horizontal box that reads “This report is generated in fast-access mode. Learn more”. But clicking the “learn more” link leads to a page that tells you that you are looking at sampling data since the site you are managing had in excess of 500,000 visits. But what if you know the site did not have that number of visits?

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A colleague sent me a great article this morning on the subject.  It brought me back to the story of Google v. BMW Germany, 2006.  Google caught on to “black hat” techniques being employed on behalf of the defendant, and sentenced them to the “death penalty”.  That is, they were completely removed from the Google search indexes.

In this case,  JC Penney, a leading worldwide retailer — has been exposed.  It does not appear that the consequences will be as severe on this one…with Google’s renown spam “Chief of Police” Matt Cutts stating that Google is simply taking “corrective action”.  What ensued was a methodical series of demotions across a number of terms critical to the online marketing success of the company.

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